Services Terms + Conditions
Pedal Set Go Services Terms and Conditions
Agreement Overview
This agreement is between Pedal Set Go and you, the Trainee, covering all training, bicycle skills sessions, led rides, and other bicycle-related activities provided by us.
Bicycle Responsibility
It is your responsibility to ensure your bicycle is roadworthy and legally compliant for training sessions, unless provided by Pedal Set Go.
Our instructors reserve the right to refuse training if your bicycle is deemed not roadworthy or hazardous, with their decision being final.
No refunds will be provided for cancellations due to un-roadworthy or hazardous bicycles.
Instructors are not obligated to repair bicycles.
Trainee Conduct and Safety
Training may be discontinued at any instructor’s discretion due to disruptive behaviour or safety concerns.
Pedal Set Go is not liable for injuries, losses, or damages occurring before, during, or after training sessions.
Proficiency in bicycling requires practice beyond a single lesson.
Wearing a Consumer Goods (Bicycle Helmets) Safety Standard 2024-compliant helmet during the lesson is mandatory.
You are responsible for any injury resulting from improper helmet use.
Please inform instructors of any medical conditions that may affect your training.
Instructors may adjust your or your child’s bicycle if necessary.
Personal Information and Communication
Pedal Set Go collects personal data such as name, contact details, and specific learner needs for training purposes.
Your information may be shared with funding local councils or community organisations, who may contact you for feedback.
We do not sell your data to third parties.
You may receive newsletters or feedback requests via email, with the option to opt out.
Weather, Clothing, and Consent
Suitable clothing for the weather is required for all lessons.
A waiver and acknowledgement of risk must be signed prior to training.
Training sessions cannot proceed without agreement to these terms.
Payments, Cancellations, and Rescheduling
Full payment is due within 48 hours of online booking or before the first session.
Cancellations less than 48 hours in advance or non-attendance result in a 100% session fee loss.
A $75 fee is deducted from refunds for administrative costs; rescheduling is preferred and will be accommodated when possible.
Pedal Set Go may adjust session times due to extreme weather without penalty.
Gift Certificates are valid for 6 months and can be sent via email or post.
Miscellaneous
Session times can be altered up to 1 week prior to the course date without penalty.
By booking a session with Pedal Set Go, you agree to these Terms and Conditions. We look forward to providing you with a safe, enjoyable, and enriching bike riding experience.